Terms & Conditions

1. Introduction

Welcome to Captivate Hospitality Consulting ("Captivate Hospitality", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website captivatehospitality.ae and the services we provide. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

2. Definitions

• "Website" refers to captivatehospitality.ae and all its pages and subdomains
• "Services" refers to all consultancy, mentoring, talent placement, and product offerings provided by Captivate Hospitality
• "User", "you", or "your" refers to any individual or entity using our website or services
• "Content" refers to all text, images, documents, and other materials on our website

3. Use of Website

3.1 Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Use automated systems to scrape or collect data from our website
• Submit false, misleading, or fraudulent information
• Interfere with the proper functioning of our website

3.2 Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Services

4.1 Consultancy Services

Our consultancy services are provided subject to the terms of individual service agreements. All consultancy engagements require a signed contract outlining scope, deliverables, timelines, and fees.

4.2 Talent Registry

By submitting your CV and professional information to our talent registry:

• You grant us permission to share your profile with hotels and hospitality venues seeking talent
• You confirm that all information provided is accurate and up-to-date
• You understand that we do not guarantee job placements or opportunities
• You retain ownership of your CV and may request its deletion at any time

4.3 Product Enquiries

Product enquiries submitted through our website are preliminary expressions of interest. Actual purchases are subject to availability, pricing confirmation, minimum order quantities (MOQ), and separate purchase agreements.

4.4 Newsletter Subscription

By subscribing to our newsletter, you consent to receive marketing communications from us. You may unsubscribe at any time using the link provided in our emails.

5. Intellectual Property

5.1 Our Content

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Captivate Hospitality or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content from our website without our express written permission.

5.2 User-Submitted Content

By submitting content to our website (such as CVs, enquiries, or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purposes of providing our services.

6. Third-Party Links and Services

Our website may contain links to third-party websites and services (including WhatsApp, LinkedIn, Outlook, and social media platforms). We are not responsible for the content, privacy practices, or terms of service of these external sites. Your use of third-party services is at your own risk.

7. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that our website will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of content

We do not guarantee specific results from our consultancy services or talent placement efforts.

8. Limitation of Liability

To the maximum extent permitted by law, Captivate Hospitality shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or business opportunities
• Damages resulting from use or inability to use our website or services
• Damages resulting from reliance on information provided on our website
• Damages resulting from unauthorized access to your data

Our total liability for any claims arising from your use of our website or services shall not exceed the amount paid by you (if any) for accessing our services in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Captivate Hospitality, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit to our website

10. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of our services or systems
• Non-payment of fees (for paid services)

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated Terms.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Captivate Hospitality regarding your use of our website and services.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us:

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.